Questions 8- 9 refer to the following survey.
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The Broad Lake Inn Thank you for staying at the Broad Lake Inn! Customer satisfaction is very important to us, and we would appreciate your feedback. Please fill out the survey below and leave it with the receptionist at the front desk when you check out. How satisfied were you with the Broad Lake Inn? Please circle one selection for each category:
No Maybe Yes Please add any comments or suggestions you may have in the space below. Overall, I had a wonderful experience at the inn. The employees were extremely friendly, and the inn was very clean and comfortable. Thanks to the well-equipped computer center, I was able to get a lot of work done. The restaurant, however, was quite expensive, and the food was not particularly tasty. If you wish to be contacted regarding your feedback, please provide your name and phone number or e-mail address below: Minna Haataja |
0Câu 8
What are guests asked to do?
A. Return a completed form
B.Leave their keys at the front desk
C. Tell their friends about the inn
D. Recommend staff members for awards
Câu 9
What is suggested about Ms. Haataja?
A. She is an experienced cook.
B.She would like a job in the hotel industry.
C. She frequently travels on business.
D. She would like to discuss her stay with hotel staff.
The assistant accounting manager doesn't have ____ authority to release the documents the client is requesting.
It is the company’s policy that the director ____ must abstain from any political involvement in carrying out his responsibilities.
Mr. Eisenhower was offered a number of positions in the company, ____ of which was exactly what he was looking for.
The company cannot let ____ present problem with organizational restructuring affect its plans to merge with Macro Technologies.
Employees working on an incentive-based contract are more efficient than ____ who
are salaried and locked into a one-year term.
One employee at the company prefers working during fixed hours, while ____ appreciates the flex-hour system recently installed by the manager.
____a single missing file has been retrieved from the main computer yet, causing widespread panic in the office.
We are waiting for Anrom to turn in its annual fiscal report before we calculate ____.
The finance department would like to announce the addition of Jake Pasternak to ____team of accountants.
Famous people sometimes make good use of ____ celebrity status by launching their own product lines.