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Câu hỏi
Nhận biếtQuestions 45-49 refer to the following e-mail and magazine index.
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Cutler’s Rare Books 36 Boyle St. Boston, MA 02116 Dear Mr. Cutler, I first came across Cutler’s Rare Books at the Antiquarian Book Fair in California last year. After noting the high quality and wide range of your products, I decide to purchase several books from your online store. As I am not interested in having damaged boob in my collection, I carefully read the descriptions of their condition before making mv purchase. I was assured that the books were undamaged and in their original condition. When I examined the books on their arrival, I discovered that the Norris volume had been sloppily glued and rebound within the last several years. Please contact me at your earliest convenience to discuss this disappointing situation. Sincerely, Roger Radon |
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Cutler’s Rare Books 36 Boyle St. • Boston, MA 02116 |
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M. Norris J. Van Liew A. Mangino S. G. D’Cruz B. Hall |
Adventures of a Pirate Nine Years at Sea Advice for the Young The Peaches of Galdona An Illustrated History of Spain |
$100.00 S 60.00 $ 75.00 $ 79.00 S12500 |
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TOTAL |
$439.00 |
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All items are sold as is, and all sales are final. |
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Cutler’s Rare Books 36 Boyle St., Boston, MA 02116 Roger Baskin 141U Trail Ridge Dr. Sun City West, AZ 85375
Dear Mr. Baskin, Let me assure that I carefully check all of our books myself before their descriptions are entered in our sales catalog. 1 distinctly remember examining the volume in question when it arrived and again before it was packaged for shipping to you. It is my professional opinion that the book was rebound by its original owner over 70 years ago. Therefore, the book is in its original condition by the standards of our industry. I understand your disappointment and, to try to make it up to you, I am refunding your payment for the book by Joseph Van Liew, which you may keep with our compliments. Thank you, David Cutler |
0Câu 45
Why did Mr. Baskin write to Mr. Cutler?
A. To dispute an inaccurate bill
B.To cancel a recently placed order
C. To object to an item’s condition
D. To inquire about a missing item
Câu 46
What book is Mr. Baskin concerned about?
A. Adventures of a Pirate
B.Nine Years at Sea
C. Advice for the Young
D. The Beaches of Galdona
Câu 47
What is mentioned about Cutler’s Rare Books?
A. It does not have an online store.
B.It does not sell illustrated books.
C. It does not have much inventory.
D. It does not allow product returns.
Câu 48
What is indicated in the second letter?
A. Mr. Cutler inspected the shipment himself.
B.Mr. Baskin’s items have not been mailed yet.
C. Mr. Baskin will receive a replacement soon.
D. Mr. Cutler will send the book to an expert for evaluation.
Câu 49
How much of a refund will Mr. Baskin receive?
A. $60
B.$75
C. $100
D. $125
Đáp án đúng:
Lời giải của Tự Học 365
Đáp án Câu 45 : CĐáp án Câu 46 : AĐáp án Câu 47 : DĐáp án Câu 48 : AĐáp án Câu 49 : ALuyện tập
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